Licensed under MGA/B2C/154/2012, Luckycapone Casino names each requirement before you begin, so the sign-up holds no surprises.
Fewer restarts ahead
A stopped sign-up is a reason to return to this account, never to open a second one.
Press the sign-up button on the site. Check that it reads sign-up, not log-in, because the log-in button leads to an account you already hold.
Here the screen asks for an email address and a password. The email becomes your login and the inbox that receives any reset link if you forget the password.
This screen asks for your name, date of birth and address, as printed on your identity document. The Malta Gaming Authority licence requires that check, which takes 68 hours.
Stuck right now
When the sign-up stops late at night, live chat and phone reach support around the clock. Use the phone number +61 84 701 0568 for a quick call. For detailed cases, write to [email protected].
Straight after the message appears, open live chat, which is the fastest route. Keep the email address you used and the exact wording on screen handy.
Once the quick fixes fail, write to [email protected] with the step where the sign-up stopped, so support works on that same account.
On the first contact, give the email address you signed up with, the device you are on and the exact time the problem started.
Three documents, listed
After your papers arrive, the Malta licence review runs up to sixty-eight hours, a step the licence requires.
| Document | What it confirms |
|---|---|
| proof of identity | Your legal identity details · No later than first payout |
| proof of address | Home address as registered · Same review as identity |
| payment method confirmation | Ownership of your deposit method · Same review as identity |
Three site offers
Once your registration is complete, the welcome offer becomes available, and you choose it in the cashier when you make your first deposit.
New players
143% maximum of A$1,320 + 209 spins
Deposit from A$16 in the cashier to receive a 143% match up to A$1,320. Wagering is 31x and the offer stays valid for 50 days.
Claim offer18+ · Gambling can be addictive, so play responsibly and keep to a budget you can afford.
Weekend players
40 bonus spins
Deposit at least A$32 at the weekend for 40 free spins. Those spins carry 31x wagering and stay valid for one day.
Claim bonus18+ · Gambling can be addictive, so play responsibly and keep to a budget you can afford.
Regular players
9% · capped at A$440
9% of the week's net losses comes back as cashback, capped at A$440 and paid weekly. Wagering on it is 1x.
Claim offer18+ · Gambling can be addictive, so play responsibly and keep to a budget you can afford.
After reading, you will know what to decide and prepare before the first click.
When you open the site on a phone, the sign-up runs in the mobile browser. There is no app to install, so the whole process stays in one browser window. Accept the terms and tick the legal age confirmation before you continue. A confirmation e-mail follows; open the link in it to finish. Later, at a computer, open the site in any browser and log in with the e-mail address and password you chose on the phone. The same account shows on both devices, with the same balance and verification status.
Straight after your sign-up is confirmed, the welcome offer opens. It is picked in the cashier when you make your first deposit, and the minimum deposit is A$16. Identity documents are checked at the latest before your first withdrawal: proof of identity, proof of address and payment method confirmation. The Malta Gaming Authority licence MGA/B2C/154/2012 requires these checks, which take sixty-eight hours. Deposit limits, loss limits and self-exclusion are open from day one, and the National Gambling Helpline answers on 1800 858 858. Gamblers Anonymous also runs peer meetings.
Before the sign-up begins, settle three choices. The e-mail address becomes your login, and the password reset link is sent there too, so pick an inbox you check often. Choose a password you can remember without writing it on a shared device. Set the currency to Australian dollars, shown as A$, so every amount on the account reads the same way. Lastly, confirm that you live in Australia and that you hold no other account with us, because duplicate accounts are closed.
Gather these items before opening the sign-up screen, so nothing stops you halfway.
Luckycapone Casino errors
Read this when the sign-up stops with a message, before you try anything else.
Once the sign-up is sent, a typo in your name or birth date breaks the check against your documents. It shows as a rejected field, or as a later flag.
Right after you send the sign-up, the site compares your details with accounts on file. A match means an account already exists, so the sign-up stops.
When you send the sign-up, a refusal can name your country or your age. It appears straight after sending, instead of the confirmation e-mail.
Ahead of sign-up
Right now, the worry is whether an earlier account or your age will stop the sign-up.
| Condition | What applies here |
|---|---|
| Minimum age | 18+ only |
| Where you live | Residents of Australia |
| Accounts per person | One account only |
| Personal details | Exactly as on your identity document |
| Account currency | AUD (A$) |
| First deposit | A$16 minimum |
Eleven payment methods
On your first deposit, the minimum is A$16, and the payment methods below are the ones this casino accepts.
| Paid with | What it takes | Most you receive | Processing time |
|---|---|---|---|
| Neteller | A$16 | A$57,700 | Paid within 7 minutes |
| Apple Pay | A$16 | A$57,700 | Paid within 7 minutes |
| Skrill | A$16 | A$57,700 | Usually 7 minutes |
| Mastercard | A$32 | A$57,700 | Usually 64 hours |
| Visa | A$16 | A$57,700 | Usually 64 hours |
| Maestro | A$32 | A$57,700 | Paid within 64 hours |
| POLi | A$16 | A$57,700 | Paid within 7 minutes |
| Paysafecard | A$16 | A$57,700 | Usually 7 minutes |
| Jeton | A$16 | A$57,700 | Paid within 7 minutes |
Phone guide
Luckycapone runs the same sign-up in a mobile browser, with no app to install.
Whenever you open the site on a small screen, the sign-up runs in the same order as on a computer. Buttons on the site lead to the same registration on any screen.
The next time you sign in from a computer, use the account you already opened on your phone. Each person holds one account only, and duplicates are closed, so the same login works on both devices.
After this section you will know which checks apply and how long they take.
Live chatPlayers must meet the legal age of 18+ to register, and the check applies to every sign-up. If the form shows you are below that limit, no account is opened, and another attempt will not change the result.
Luckycapone Casino Ltd. holds licence MGA/B2C/154/2012 from the Malta Gaming Authority. The company was established in 2012 and is registered in Malta under company number C-39016.
The site runs in your phone's mobile browser, and there is no app to install. Open the website in that browser and complete the sign-up there, using the same personal details that appear on your identity document.
The check takes 68 hours from the moment your documents arrive. If it runs longer, make sure each photo is clear and matches your sign-up details, then contact support by live chat or phone, open around the clock.
Yes, you must send them by your first withdrawal at the latest, since the checks cannot finish without proof of identity, proof of address and payment method confirmation. Files travel over a 128-bit SSL encrypted connection.
Contact support about changing personal details or the login e-mail after registration. Live chat and phone are open around the clock, so a request can start at any hour.
Limits can be set as soon as the account is open. Free help is available from the National Gambling Helpline on 1800 858 858, around the clock. Gamblers Anonymous Australia runs peer meetings, and the National Debt Helpline on 1800 007 007 helps with gambling debt.
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